Lean Management & Development: Management Overview

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1 day

Lean is the English term used to refer to the Toyota Way, the powerful set of principles and practices that have helped shape what is arguably the greatest company in the world -- extraordinary profit, sustainability, quality, and continuing improvement. Note that lean principles apply to new product development, service, operations, and production; in fact, all domains of the enterprise can and should apply lean principles to banish waste and increase value.

In this introduction, you will learn the motivation, key principles, and practices of lean thinking.

Methods of Education

Discussion, presentation, Q&A.


Anyone interested in improving an enterprise.


Introductory: This course introduces concepts and techniques that the attendee will not apply during the session.




  • Describe the motivation and evidence supporting lean
  • Define the key Toyota Way principles
  • Define Lean Product Development principles and practices
  • Define Lean Service principles and practices


  • Lean: Core Ideas and Two Pillars
  • Pillar One: Respect for People
  • Pillar Two: Continuous Improvement
  • No Final Process
  • Stop and Fix; Build Quality In
  • Value and Waste
  • Value Stream Mapping
  • Eyes for Waste
  • The 14 Toyota Way Principles
  • Flow: Ever-Smaller Units to Expose Weaknesses
  • Pull Systems
  • Simple Visual Management
  • Five Whys
  • Lean Product Development Principles and Practices
  • Lean Thinking in Service Delivery and Improvement
  • Big Room with Visual Management
  • Set-Based Concurrent Engineering
  • The Lean House

Maximum Participants


Environment - Room, Tools, Texts

Read this: Course Environment - Presentation Oriented